Ooma Inc., a smart communications platform for businesses and consumers, announced that Viking Electronics, after extensive testing, recommends the Ooma AirDial to its customers seeking POTS replacement solutions.
Viking Electronics designs and manufactures more than 500 security and communications products in the United States, including emergency phones, entry systems, elevator phones, campus safety phones and more.
Many Viking products, sold through a nationwide distributor network, use copper-wire phone lines, also known as Plain Old Telephone Service or POTS. As POTS lines approach obsolescence, monthly rates are going up dramatically while reliability is decreasing.
Distributors and end users often ask Viking for guidance on replacing POTS lines. After exploring available options, Viking selected Ooma AirDial for in-depth evaluation by its engineering team and they confirmed that AirDial is reliable and capable of successfully replicating POTS connections across the wide range of Viking products.
Ooma AirDial provides a turnkey replacement for POTS lines by combining the Ooma AirDial base station with virtual analog phone service and a data connection through a wireless network. AirDial deployments can be remotely managed through an online portal with automated alerts, reducing expensive on-site visits and lowering incident response time.
As part of their testing process, Viking engineers were able to enhance compatibility through troubleshooting assistance from Ooma and by applying updated AirDial firmware that Ooma developed in response to customer and partner requests.